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Blog posts of '2020' 'September'

What’s your printhead backup system?

One of Gulton’s best customers is a large distribution center with several locations nationwide.  We’ve been servicing them for many years and have developed a solid partnership – one where we can anticipate customer needs based on previous purchasing timeframes and have a thorough understanding of the rate at which their exceptionally busy center goes through their printhead supply.

This specific customer stocks backup printheads on a per printer basis.  At any particular time, each printer in their line has 4 printheads on the shelf, waiting in the wings for the current printhead to reach the end of its lifespan.  It’s a good system for our customer.  It saves their production schedule unnecessary down time, time and time again.  They can also rely on the fact that their Gulton compatible printheads won’t have any problems AND that the price for those printheads is exceptionally budget friendly, helping them keep their shelves stocked.

Do you plan for print head failures that may interrupt the flow of your business?

Having backup print heads is a fast and simple way to ensure your uptime is at its maximum potential.  Since Gulton print heads are cost effective, having these products on the shelf, ready to go, will not negatively impact your operating budget.

Gulton provides print heads to small, medium and large distribution centers and customers that simply use thermal printers.  No matter your how many or which thermal printers you use, having backup print heads is a smart plan for your printing needs.

Remember, Gulton is not just another print head vendor with compatible thermal printheads at affordable prices.   Gulton prides itself with having a staff that understands thermal printers and their operation and is willing to listen to your needs to assist.

We help some of the largest distribution centers in the country stay on schedule and plan for unforeseen circumstances, while keeping them within their budget parameters. Find out how we can do the same for your company.  Email Joe DiGiovanni, Gulton’s president at jdigiovanni@gulton.com to get the conversation started.



The right ribbons for the right labels … protecting against abrasive wear

We know that thermal printheads are sensitive electrical components.  They are so sensitive that Gulton recommends that our customers never directly touch the surface of the printhead.  We’ve also reviewed the steps you can take to prolong the life of your printhead through proper care and maintenance.

There is more, though, and it has nothing directly to do with how you treat your printheads.  It has to do with the ribbons you choose to use in your thermal transfer printer.  The right ribbons will contribute to longer printhead life.  The wrong ribbons will actually damage the printhead, not simply resulting in poor-quality print results, but a printhead that has been scratched and abraded. 

Thermal transfer printers work by passing a ribbon through the space between your labels and the thermal printhead.  When your ribbon is at least as wide as the label you are using – or preferably a little wider – the printhead never directly contacts the label surface.  Remembering how sensitive a printhead is, we can understand that if simply touching it with bare fingers and hands can cause damage, the surface of the label itself can abrade the printhead.

While labels may feel smooth when you run your hand over them, on a microscopic level, they aren’t.  If you’re using a ribbon that does not meet the width of your labels, there is no protection between the printhead and the surface of the label.  And when printhead meets label directly, damage results.


While it’s important for any business to save money, especially during challenging economic times, Gulton recommends thinking twice about purchasing low-priced, low-quality supplies for your thermal transfer printer.  Your ribbons need to be high quality and wide enough to accommodate the entire width of your printing media.  In the long run you WILL save money because you will extend the life of your printheads.  In addition, you’ll achieve better quality print results and experience less down time. And remember, Gulton is here to answer any questions you have about printheads, print quality, and how to get the best results from your thermal printer investment.  Just give us a call at 800-356-0399!