Gulton Inc. Return Policy

 

Dear Partners,

 

Thanks for being a loyal partner.

 

When you receive the merchandise please open the boxes immediately and check printheads. We must

 be notified of any damage or other problems within 10 working days of you receiving your printheads.

 

Under certain conditions, will accept a return of printhead, but will only refund a portion of the price

 you paid for it. There will be 15% restocking fee for printheads returned that are not defective.

 

This fee applies to the printhead returned only, not exchanged due to defects.

 

Gulton Inc. charges restocking fee to keep costs down when dealing with the return of items that are not

defective. There are a lot of costs associated with processing an order. If you buy printhead and then return

it, the company has to deal with more costs to handle the return.  In many cases, we are returned a printhead

that cannot be sold as new.  No credit will be given in those cases. 

 

All printheads must be returned in their original packing containers.

 

We appreciate your understanding and support in this matter.

 

Gulton Inc.